State Farm® Insurance Agent Ross Metcalf

"Thank you for the wonderful review and for trusting us with your insurance needs. We’re glad to hear Lucas Krings was super helpful and responsive, and that the switch saved you money. We also appreciate you sharing how different the experience felt—our goal is always to make sure you’re supported and never treated like a number! If you ever have questions or need anything at all, please call us anytime. And as your situation changes, we’re here to help you reassess your coverage—especially life and disability needs—so everything stays properly protected."

"Thank you so much for the wonderful review! We’re truly happy to hear that switching to your new auto policy was smooth, efficient, and hassle-free—and that you’re seeing savings as well. Our goal is always to make the process easy while helping you find the best value and coverage for your needs. If you ever have questions, want to review your policy, or need help with anything in the future, we’re here for all of your insurance needs."

"Thank you so much for the awesome Google review! Ross will be so happy to hear this—auto insurance can feel overwhelming at first, so it means a lot that he was able to make the process easy and walk you through everything step-by-step. We’re truly grateful you chose to work with us, and we’re always happy to help in any way we can—if you ever have questions down the road or need help with life or disability insurance (or anything else), please reach out anytime."

"Hi Kristina, thank you so much for your wonderful feedback! We’re glad Lucas was able to provide you with quick and convenient service by sending quotes via text, especially considering your busy schedule. At Ross Metcalf State Farm, we strive to make the process as easy and efficient as possible for our clients. If you ever need any assistance in the future as your life insurance and disability insurance needs change, please don’t hesitate to reach out—we’re always here to help and support you. We are proud to be your Agent! "

"We're glad to hear that Danny with our agency at Ross Metcalf State Farm provided excellent support and helped you secure a significantly lower price for your car insurance. Our team is committed to finding the best options for our clients, and we're happy Danny could assist you. If you need anything else, please don’t hesitate to reach out. We're here to help as your insurance needs evolve and life changes."

"Thank you so much for sharing your experience! We're thrilled to hear that Travis with our agency at Ross Metcalf State Farm could help you save money and provide the support you needed, especially as a new driver and single mom. Roadside assistance is definitely a smart choice for peace of mind, and we're glad it’s been a lifesaver for you. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. Stay safe out there and don't hesitate to contact us as your life, disability and all insurance needs change in the near future! 😊🚗"

"Thank you so much for your kind words Ellie! We're thrilled to hear that Ross provided you and your husband with such a positive experience. Trust and ease are incredibly important when it comes to insurance, and we're glad Ross was able to deliver on both. If you ever need anything else or have questions in the future, please don’t hesitate to reach out. We truly appreciate your business and look forward to working with you! "

"Thank you so much for your kind words, Tyrone! We're thrilled to hear that Lucas Krings provided you with such professional and understanding service during your switch. It's wonderful to know that he was able to brighten your day and make the process smooth and reassuring. We truly appreciate your recognition and look forward to assisting you with any future life or disability insurance needs. Thanks again for choosing us!"

"Thank you for sharing your experience. We want to clarify that while claims are typically handled through the 800 number to ensure specialized and timely service, our agents, including Ross, are always here to support and guide you throughout the process. We regret that you didn’t feel given the opportunity to hear how an agent can add value beyond simply directing you to the claims department. Please know that Ross and our entire team genuinely tried to assist you, but despite our sincere efforts, we were lectured and belittled on more than one occasion. We’re sorry that the service you received fell short of the experience we aim to provide. We appreciate your feedback as we continue to improve, and if you have any further concerns, please give us a call to discuss. "

"Thank you so much for your kind words! We're thrilled to hear that Ross was able to provide you with responsive and dedicated support throughout your switch to the new auto and home policy. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out."

"Thank you for sharing your experience! We're glad to hear that Travis was able to guide you through your auto insurance options and help you find the best coverage for you and your husband. If you ever need anything further, like life insurance or disability insurance, please let us know—we are here to help! We appreciate your trust in us!"

"Thank you so much for your kind words, Dana! We're thrilled to hear that Ross and the team were able to help you find the right coverage for your home, auto, and life insurance needs at an affordable price. Your satisfaction is our top priority, and we're here to assist you anytime in the future. Thanks again for choosing us!"

"Breana, thank you for sharing your experience! We're so glad Cara made the switch smooth and helped you secure the best quote without compromising your coverage. Your satisfaction is our top priority, and we’re here whenever you need us!"

"Nate, thank you so much for your kind words! We're thrilled to hear that Cara provided excellent service and helped you find great quotes for your home and auto insurance. It's wonderful to know she was able to assist with the refund process as well. We appreciate your trust in Ross Metcalf State Farm and look forward to continuing to support you with all your insurance needs!"

"Thank you so much for your fantastic review! We’re absolutely thrilled that Travis and the Ross Metcalf team could provide you with exceptional service and help you seamlessly bundle your auto and homeowners insurance. Remember, we’re here to assist with all your insurance needs—whether it’s life, disability, or anything else—to give you complete peace of mind whenever you need it. We truly appreciate your trust and look forward to supporting you every step of the way!"

"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Ross and the team regarding your car insurance. Providing excellent communication and helping you find the best options to save money is always our top priority. We are here for any of your insurance needs: life, home, and disability as well! We truly appreciate your continued trust and look forward to supporting you in the future. Thanks again from all of us at Team Metcalf!"

"Thank you, Jason! We are thrilled to hear that Danny helped you get a great deal on your renters insurance, auto insurance and life insurance. We truly appreciate you choosing our team and taking the time to share you great experience. We are here to help in anyway we can! "

"Hi Jordan! Thank you so much for the kind words and thoughtful review! We are very pleased to hear Cara and the Ross Metcalf State Farm made your experience smooth, enjoyable and worthwhile. It means a lot to know we could help simplify the process and deliver real savings. We genuinely appreciate the opportunity to service you-and we're glad it showed! We are here to help whenever you need! Welcome to the Ross Metcalf State Farm Family! "

"Hi Jackie, Thank you for sharing your feedback. I apologize for the frustration and inconvenience you experienced while canceling your policies. This is not the level of service we strive to provide, and I regret that your interaction with our team did not reflect the care we aim to offer every customer. I understand how important it is for policy changes to be handled smoothly and your policies have been cancelled the date you replaced coverage. Please reach out to me directly with any further questions or concerns. "