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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carter Melsha

July 16, 2026

5  out of  5
rating by Carter Melsha
"Quick and easy! The third party renter’s insurance-checking company changed the requirements on me again, but Dan G. Helped me get an updated copy in minutes. Can’t thank these good neighbors enough!"
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Nicole Williams

July 8, 2026

5  out of  5
rating by Nicole Williams
"My agent, Travis, was very friendly and helpful. He answered all my questions and was quick to make any changes I needed. Made the transition a smooth and easy process. Thank you!"
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Jeffrey Davis

June 17, 2026

5  out of  5
rating by Jeffrey Davis
"As our agent Ross has been professional and responsive to our insurance questions and needs throughout our experience with him. His team always points us in the right direction when we have questions and I would recommend him to anyone looking for a quality agent."
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Michael

June 15, 2026

2  out of  5
rating by Michael
"Did okay on my policy but takes too long to contact you back if you have questions"
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stacy berg

June 4, 2026

5  out of  5
rating by stacy berg
"Travis was great to work with. He helped us bundle car and home and saved us a bunch of money too!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jayson M.

May 29, 2026

2  out of  5
rating by Jayson M.
"He seems to care more about getting clients than actually having them. He takes a long time to respond to questions. He mixed up SSN which I caught and asked was it fixed. He said it was but it wasn't because I asked my new agent and he said it was never fixed.
I would not recommend this agent."
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Elaine Mickelson

May 4, 2026

5  out of  5
rating by Elaine Mickelson
"Travis was wonderful today he helped me bundle my car,boat and house policy all Into one place versus 3 different places I had them and for a fantastic price! Greatly appreciated and super friendly!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Travis was super friendly and helped you bundle your car, boat, and house policies into one place—versus three different places—at a fantastic price. Travis knows how to put customers first, and we’re glad that shined through today. If you ever need help with any insurance or financial needs, we’re always here to assist. We truly appreciate your support!"
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Julie

April 30, 2026

5  out of  5
rating by Julie
"Travis Oleksuk was great! Easy to work with and knowledgeable. He got me set up with a new policy that meets my needs very quickly!"
We responded:
"Thank you for your review! We’re so glad Travis Oleksuk was easy to work with, knowledgeable, and able to get you set up with a new policy that meets your needs very quickly. We truly appreciate your feedback and your recommendation and are always here to help with any insurance or financial need. "
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Jessica Guzman

April 10, 2026

5  out of  5
rating by Jessica Guzman
"Lucas was very helpful and explained everything for me even when I kept adding things."
We responded:
"Thank you for your review! We’re so glad Lucas was able to be helpful and explain everything clearly, even as you kept adding details. We truly appreciate your trust, and we’re always happy to help with your insurance and financial needs."
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Florance Uwajeneza

April 8, 2026

5  out of  5
rating by Florance Uwajeneza
"Lucas was so helpful, very compassionate, communicative and supportive. 10/10 highly recommended!!"
We responded:
"Thank you so much for your 5-star review! We truly appreciate your kind words about Lucas. We’re always happy to help with any insurance and financial needs, and we’re grateful you chose us. 10/10 recommendation means a lot—thank you!"
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Penny Willson

April 8, 2026

5  out of  5
rating by Penny Willson
"Lucas was so helpful, very compassionate, communicative and supportive. 10/10 highly recommended!!"
We responded:
"Thank you so much for your kind words and 5-star review! We’re thrilled Lucas was so helpful and provided a compassionate, communicative, and supportive experience. We truly appreciate your trust and your 10/10 recommendation!"
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Shara deMalignon

March 27, 2026

5  out of  5
rating by Shara deMalignon
"Dan was very helpful and made it easy to switch over from our overpriced home and auto insurance."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Dan made the switch to your home and auto insurance easy and affordable. Remember, life is always changing, so please feel free to contact us anytime to review your life, disability, home, and auto insurance. We're here to help you stay protected every step of the way!"
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Nathan

March 13, 2026

5  out of  5
rating by Nathan
"I worked with Dan on a car insurance quote and he saved me a ton."
We responded:
"Thank you for sharing your experience! We’re delighted to hear that Dan was able to save you a significant amount on your car insurance. Whenever your life changes, feel free to reach out so we can review all your coverage options—including life, disability, home, and auto insurance—to keep you well protected. We're here to help anytime!"
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Breanna Gross

March 12, 2026

5  out of  5
rating by Breanna Gross
"Travis helped me through it all! He made it super easy and he was super kind and patient with me, keeping me updated and seeing each month I could apply to state farm for cheaper insurance on my end!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Travis made the process easy and kept you informed every step of the way. Life is always changing, so please don’t hesitate to reach out whenever you want to review your life, disability, home, or auto insurance. We’re here to help you find the best coverage at the best price—anytime!"
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Shantaye Roberson

March 12, 2026

5  out of  5
rating by Shantaye Roberson
"I'm really satisfied with my auto and home insurance today!! Thank you!!"
We responded:
"Thank you for your fantastic feedback! We’re delighted to know you’re satisfied with your auto and home insurance. Whenever you have any changes or just want to check in, don’t hesitate to reach out. We’re always here to review your life, disability, home, and auto coverage to ensure you’re fully protected!"
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Tee Wilson

February 5, 2026

5  out of  5
rating by Tee Wilson
"Working with Ross was seamless and simple from start to finish."
We responded:
"Thank you so much for your kind review! We are always happy to help! When life changes, we understand how important it is to review your coverage and make sure it fits your current situation. We’re always ready to assist you with those types of changes and to discuss life and disability insurance options that provide you and your loved ones with the protection you deserve. We look forward to working with you! "
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Jared Smith

February 5, 2026

5  out of  5
rating by Jared Smith
"Travis is the go to guy! He answered every single time I called."
We responded:
"Thank you so much for your kind words James! Travis is truly one of the best persons we know, and he is always ready to help whenever you need him. We're proud to have him as the go-to guy you can always count on! We look forward to working with you for years to come! "
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Le Doan Ha

February 4, 2026

5  out of  5
rating by Le Doan Ha
"The insurance services provided by Mr. Travis are outstanding. He offered a wealth of valuable information that helped me make the right decisions."
We responded:
"Thank you for the fantastic review! Travis is truly one of the best and always ready to help. At Ross Metcalf State Farm, offering the right options for home, auto, life, and disability insurance is what sets us apart. We're glad Travis could provide you with valuable information to help you make the best decisions for your needs!"
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David Duszynski

February 4, 2026

5  out of  5
rating by David Duszynski
"Travis was extremely easy to work with and I appreciated his quick and timely responses!!"
We responded:
"We’re thrilled to hear about your great experience with Travis! He is always ready to help, and we’re so proud to have him on our team. Your appreciation of his quick and timely responses means a lot to us. Thanks for sharing your positive experience! We look forward to working with you for years to come!"
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Angel L Colon Jr

February 2, 2026

5  out of  5
rating by Angel L Colon Jr
"Excellent attention to detail and customer service experience! Dan was amazing, providing a detailed summary of benefits and comprehensive service coverage."
We responded:
"We’re so glad to hear about your excellent experience with Dan! Offering the right options for home, auto, life, and disability insurance is what sets us apart, and Dan’s attention to detail and dedication truly make a difference. He is always ready to help, and we’re proud to have him on our team. Thank you for sharing your positive feedback! Please reach out whenever you need, we look forward to working with you for years to come!"
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Ruth Stahler

January 28, 2026

4  out of  5
rating by Ruth Stahler
"Lucas Krings was the agent I spoke with on 1/21/2026. He was very informative, Listened to my needs, and was very flexible in designing an Insurance Program to fit my needs, which included House & Car insurance coverage at a reasonable price.
I asked a lot of questions!
He also is quite personable. Funny too.
In the end I chose to switch my policies over to State Farm.
The only drawback I found was that for Car Insurance I have to pay 2x/year, instead of once, as I am used to. It is all doable though. **(That is the only reason I gave 4* instead of 5*. Based on Lucas' contact with me, it would be a 5*)
I thought Lucas Krings projected an attitude of caring about me as an individual, instead of another client sales "notch" to his credit.
I was surprised at the quotes for both House & Car yearly insurance. Lower than State Farm has quoted in the past. Just don't know why that is & will have to wait to see the policy when it arrives."
We responded:
"Thank you for sharing your detailed experience! Lucas is a very caring individual, and we are so happy to have him on our team. It’s wonderful to hear that he took the time to listen, answer all your questions, and design a program tailored to your needs.

Although we can’t control policy terms or payment options like the semi-annual schedule on an individual agency level, we’re happy to hear that, aside from that, your experience with Lucas would have been 5 stars. We’re confident you’ll be pleased once you review your policy, and we’re here to support you every step of the way!"
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zach britten

January 18, 2026

5  out of  5
rating by zach britten
"Lucas Krings was my guy. super helpful and very responsive. saved me quite a bit of money switching as well. coming from an agency where I felt like a number and revenue, this was a warm change."
We responded:
"Thank you for the wonderful review and for trusting us with your insurance needs. We’re glad to hear Lucas Krings was super helpful and responsive, and that the switch saved you money. We also appreciate you sharing how different the experience felt—our goal is always to make sure you’re supported and never treated like a number! If you ever have questions or need anything at all, please call us anytime. And as your situation changes, we’re here to help you reassess your coverage—especially life and disability needs—so everything stays properly protected."
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David Johnson

January 2, 2026

5  out of  5
rating by David Johnson
"I was surprised by the efficiency and ease of switching my new auto policy.
And appreciate the savings as well.
Thanks 👍"
We responded:
"Thank you so much for the wonderful review! We’re truly happy to hear that switching to your new auto policy was smooth, efficient, and hassle-free—and that you’re seeing savings as well. Our goal is always to make the process easy while helping you find the best value and coverage for your needs. If you ever have questions, want to review your policy, or need help with anything in the future, we’re here for all of your insurance needs."
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Brittany Stepan

December 18, 2025

5  out of  5
rating by Brittany Stepan
"Ross and his team are wonderful! I was overwhelmed and unsure where to start when looking for auto insurance but he made the entire process to easy and was happy to explain everything to me!! SO happy to be working with him!"
We responded:
"Thank you so much for the awesome Google review! Ross will be so happy to hear this—auto insurance can feel overwhelming at first, so it means a lot that he was able to make the process easy and walk you through everything step-by-step. We’re truly grateful you chose to work with us, and we’re always happy to help in any way we can—if you ever have questions down the road or need help with life or disability insurance (or anything else), please reach out anytime."
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Kristina Klecker

December 5, 2025

5  out of  5
rating by Kristina Klecker
"Lucas was amazing! He was persistent and the fact that he texted me the the quotes and didn’t make me fill anything out was so affective in my busy schedule!"
We responded:
"Hi Kristina, thank you so much for your wonderful feedback! We’re glad Lucas was able to provide you with quick and convenient service by sending quotes via text, especially considering your busy schedule. At Ross Metcalf State Farm, we strive to make the process as easy and efficient as possible for our clients. If you ever need any assistance in the future as your life insurance and disability insurance needs change, please don’t hesitate to reach out—we’re always here to help and support you. We are proud to be your Agent! "